pc888 Privacy Policy

This Privacy Policy ("Policy") applies to users of the pc888 platform. When you use our website pc888.lat, create an account, or use our services, you agree to the terms described in this policy.

We place the highest priority on the security and privacy of your personal information. This policy has been written in full English so that our Bangladeshi users can understand it easily.

Introduction

pc888 is a reliable digital platform for online entertainment enthusiasts in Bangladesh. We provide slots, live casino, cricket betting, and other services. As part of operating this platform, we need to collect and process certain personal information from our users.

We believe that transparency about data is the foundation of a healthy relationship. That is why this privacy policy clearly states — what information is collected, why it is collected, how it is stored, and with whom it may be shared.

pc888 believes that every user's data belongs to them. We never sell or transfer your information to third parties without authorization.

What Information We Collect

We collect various types of information while you use the pc888 platform. This information falls into two main categories:

2.1 Personally Identifiable Information (PII)

During the registration and account verification process, we collect the following information:

• Full name and date of birth
• Email address
• Mobile number (for bKash, Nagad, Rocket verification)
• Identity document details (National ID or passport for KYC verification when required)
• Bank account or mobile banking details (for transactions)
• Provided address

2.2 Non-Personal and Technical Information

We also automatically collect the following technical information, which is used to improve the quality of the platform:

• IP address and geographic location
• Device information — operating system, browser type and version
• Page visit logs, session duration, and navigation patterns
• Betting and game transaction history
• Cookies and local storage data

Purpose of Data Use

pc888 uses collected information for the following purposes:

3.1 Account Management and Verification

Your provided information is used to create, manage, and secure your account. The KYC (Know Your Customer) verification process is essential to prevent fraud and money laundering.

3.2 Financial Transaction Processing

Your financial information is required to manage deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. This information is used to process a minimum deposit of ৳100 and a minimum withdrawal of ৳500.

3.3 Customer Service

Our 24/7 live chat support team may use your information to resolve issues related to your account.

3.4 Platform Improvement and Personalization

By analyzing your usage patterns, we improve the platform experience and display games or offers relevant to your preferences.

3.5 Legal and Regulatory Compliance

We retain certain information to ensure compliance with applicable laws and regulations and for dispute resolution.

3.6 Communication and Notifications

Important account-related notifications, security alerts, and relevant promotional information are sent to your registered contact details.

Data Storage and Security

pc888 uses industry-standard security technologies to keep your information safe. Our security framework includes:

4.1 Encryption Technology

All your data is transferred securely via SSL (Secure Sockets Layer) encryption. Sensitive data stored in the database is protected by advanced encryption algorithms.

4.2 Access Control

Only authorized personnel can access your personal information. Every access is logged and regular audits are conducted.

4.3 Data Retention Period

Information is retained while your account is active and, after it is closed, for a specified period as required by applicable legal obligations. Financial transaction records are generally retained for a longer period.

4.4 Response to Security Breaches

If a security breach occurs, we will notify affected users promptly and take the necessary steps to minimize harm.

Sharing Data with Third Parties

pc888 generally does not sell, rent, or transfer your personal information to third parties. However, information may be shared in the following limited circumstances:

5.1 Payment Processors

Information required to complete transactions via bKash, Nagad, Rocket, and bank transfer is shared with the relevant payment institutions. This sharing is limited strictly to completing the transaction.

5.2 Technology and Service Providers

Only the minimum information needed to operate their services is shared with trusted technology partners that help run the platform, such as game software providers (Pragmatic Play, Evolution Gaming, Spribe, etc.).

5.3 Legal Requirements

Relevant information may be provided to the appropriate authorities in the case of a court order, lawful government directive, or legal obligation.

5.4 Fraud Prevention

Information may be shared with the relevant authorities in specific circumstances to detect and prevent fraud, money laundering, or other illegal activities.

Cookies and Tracking Technologies

The pc888 website uses cookies and similar technologies to improve your browsing experience.

6.1 Types of Cookies

• Essential Cookies: These cookies are essential for maintaining login sessions and security. Without them, the platform cannot function properly.
• Functionality Cookies: Used to remember your preferences and settings (language, login details).
• Analytics Cookies: Help analyze platform usage patterns and support improvements.
• Targeting Cookies: Used to display relevant content based on your interests and preferences.

6.2 Cookie Control

You can accept or reject cookies through your browser settings. Please note that disabling essential cookies may prevent you from using some features of the platform.

Your Rights

As a user of pc888, you enjoy the following rights:

7.1 Right of Access

You may request from us at any time to find out what information we have collected about you and how it is being used.

7.2 Right of Rectification

If any information in your account is incorrect or incomplete, you may request that it be corrected. Most information can be updated directly from your account settings.

7.3 Right of Erasure

In certain circumstances you may request that your personal information be deleted. However, some information must be retained for a specified period due to legal and regulatory obligations.

7.4 Right to Restrict Processing

You may request that the processing of your information be restricted for specific purposes. The option to opt out of marketing communications is available at any time.

7.5 How to Exercise Your Rights

To exercise any of the above rights, contact our 24/7 live chat support or write to us at [email protected]. We will process your request as quickly as possible.

Protection of Minors

The pc888 platform is intended only for individuals aged 21 or older. We do not knowingly collect any personal information from minors (those under 21).

Age verification is mandatory during registration. If we learn that a minor has created an account by providing false information, that account will be closed immediately and all associated information will be deleted.

If a parent or legal guardian believes that their minor child has provided information on our platform, please contact us at [email protected]. We will resolve the matter promptly.

Privacy Policy Changes

pc888 reserves the right to update or modify this privacy policy at any time. Changes will be published on this page and the "Last Updated" date will be revised.

9.1 Notification of Important Changes

If significant changes are made to the privacy policy, we will send advance notice to your registered email address. Continued use of the platform after changes are made will be considered as your acceptance of the new policy.

9.2 Previous Versions

If you would like to know about the policy from a previous version, please contact our support team.

Contact Us

If you have any questions, comments, or requests about this privacy policy, please contact us through the following: