Frequently Asked Questions
Answers to all your questions about pc888
From account registration to bKash deposits, bonuses, cricket betting and safe gaming — detailed answers to the most frequently asked questions by players in Bangladesh.
pc888 is one of the trusted online gaming platforms in Bangladesh. Many new and experienced players ask questions about opening an account, depositing money via bKash and Nagad, using bonuses or safe gaming. On this page we have provided clear and detailed answers to all those questions so that your gaming experience is smooth and enjoyable.
Account and Registration
The account registration process at pc888 is very fast. Fill in the form with the correct details and your account will be active within just a few minutes, so you can start playing right away.
During registration you will need your full name, an active mobile number or email address, and a secure password. Your date of birth may also be required for age verification — pc888 is for those aged 21 and above only.
No, each person may open only one pc888 account. Opening multiple accounts is against the rules and risks account suspension. If you have any issues, contact our 24/7 live chat support.
Click the "Forgot Password" option on the login page and enter your registered mobile number or email. After verification you can easily set a new password. If you have difficulty, our support team will help.
Deposits and Withdrawals
Deposits from bKash to your pc888 account are usually instant. In most cases the transaction is completed within a few seconds to a few minutes and the balance is added to your gaming account.
The minimum deposit at pc888 is ৳100 and the minimum withdrawal is ৳500. This applies to all payment methods — bKash, Nagad, Rocket and bank transfer.
Withdrawals from pc888 are generally processed within 10–45 minutes. Withdrawals via bKash and Nagad are the fastest. Bank transfers may take slightly longer depending on banking schedules.
pc888 does not charge any separate service fee for deposits or withdrawals. However, your mobile banking provider (such as bKash or Nagad) may apply their own fees for transactions according to their terms.
Yes, Nagad is a supported payment method at pc888. You can easily deposit and withdraw money using Nagad. The minimum deposit of ৳100 and minimum withdrawal of ৳500 also apply to this method.
Games and How to Play
To bet on BPL matches at pc888, log in to your account and go to the cricket section. Both pre-match markets before the match starts and live betting during the match are available. Read the markets and odds carefully before placing a bet.
RTP, or Return to Player, is the theoretical percentage of total wagers that is returned to players over the long term in a game. For example, a 96% RTP means that on average ৳96 may be returned for every ৳100 wagered. This is a long-term mathematical statistic, not a guaranteed result for each spin.
Absolutely. pc888 is a fully mobile-friendly platform. You can visit the website directly from the browser of any Android or iOS smartphone and enjoy slots, live casino and cricket betting — all in one place.
Yes, pc888's live casino section features games from top providers such as Evolution Gaming and Ezugi, where you can play in real time with professional live dealers. This delivers an authentic casino experience.
Yes, live betting is available at pc888 for T20, IPL and other international cricket tournaments. Odds are updated in real time during the match, so you can read the situation and make quick decisions.
Bonuses and Promotions
Open a new account at pc888 and get a 100% bonus on your first deposit, up to ৳5,000. To activate the bonus, select the offer from the promotions section and make a minimum deposit of ৳100.
The wagering requirement for the pc888 welcome bonus is 20 times. This means that to withdraw the bonus funds, you must place bets totalling 20 times the bonus amount. Specific terms and conditions are detailed on the terms and conditions page.
pc888's VIP program has four tiers — Bronze, Silver, Gold and Platinum. Tiers increase through regular play and weekly cashback benefits are available: up to 0.2% at Bronze, 0.5% at Silver, 0.8% at Gold and 1.0% weekly cashback at Platinum.
Cashback is added to your account every week according to your VIP tier. The exact time and amount of cashback depends on your current VIP tier. For more details, visit the promotions page or contact live chat support.
Where a bonus can be used depends on the terms of the promotion. Some bonuses are usable across all games including slots, cricket betting and live casino, while others are restricted to specific sections. Read the terms and conditions carefully before accepting an offer.
Security and Responsible Gaming
Yes, pc888 uses SSL encryption technology to keep all financial transactions and personal information secure. We use software from proven and verified game providers to ensure fair play.
Yes, as part of responsible gaming you can set deposit limits, session time limits and, if needed, a temporary self-exclusion. These options are available through account settings or via the support team.
pc888 takes responsible gaming very seriously. If you feel that playing is having a negative impact on your life, contact our 24/7 Bengali live chat support or read the responsible gaming page. We are always here for you.
No. pc888 is for persons aged 21 and above only. Age is verified during registration and accounts for minors are not approved. Parents and guardians should monitor and control children's access to online gaming.
pc888's support team provides assistance in Bengali via live chat 24 hours a day, 7 days a week. To contact us by email, write to [email protected]. There is no phone number or WhatsApp number.
Still have questions? Contact support
Our Bengali-speaking support team is available 24 hours a day on live chat. Get instant help with any issue.
Support Channels
Live Chat Support
Use live chat for the fastest help. Our Bengali-speaking representatives are online 24/7.
24 hours, 7 days
Email Support
Contact us by email for detailed questions or complaints. We aim to reply promptly.
Help Pages
Read our detailed pages for more information. Rules, privacy and responsible gaming — all available here.